1. Introduction

At Trinity Creative Solutions Studio, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when contacting us or filling out forms.
• Business Information: Company name, job title, and business contact details.
• Technical Information: IP address, browser type, device information, and cookies.
• Usage Information: How you interact with our website, including pages visited and time spent.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To communicate with you about projects and services
• To improve our website and services
• To send relevant marketing communications (with your consent)
• To comply with legal obligations

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by Trinity Creative Solutions Studio. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

7. Cookies

We use cookies to enhance your experience on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access your personal data
• The right to rectify inaccurate personal data
• The right to request deletion of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing of your personal data

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@trinitycreativesolutions.co.za